Service catalog · 04 of 05 · Discovery
The quotes are illustrative; everything on the right is real in Airframe. Each one started as a sentence like these, even when the person saying it was me.
Listen for verbs
People describe waiting, copying and guessing. Each of those is a job the platform could do for them, and the job is what you design around.
Find the noun
A good API is a noun a developer already uses: a database, an application, a secret store. If you have to explain the name, it isn't one yet.
Close the loop
Take the draft schema back to the person who asked. "Would this have saved you the three weeks?" is the cheapest review you'll ever run.